Cancellation Policy - Redefine Fit

As our studio grows we are still committed to ensuring class sizes are the most conducive for your learning; and so we WILL NEVER OVERBOOK a class. As a result of Covid we have also temporarily paused pole share effectively reducing our capacity to just 50% so it is still 1 person per apparatus (lolli/pole) as a result our classes are smaller and better for learning but we are also very limited by space.

However to be fair to others within the studio looking to take the class if you late cancel or do not show up for a class a spot was unfortunately taken away from someone else.

LATE CANCEL:

If you cancel LESS than 12 hours of the start of your scheduled class the following late cancellation fee will be applied:

Members & Class Pass (Punch Card) Holders: $5 will be charged to your credit card through our scheduling system Wellness Living
GROUPON/VOUCHER: You will lose the credit for that class

NO SHOW:
If you do not show up for a class. Please note: cancellations need to be made through the Achieve by Wellness Living APP or on our website

Members: $10 will be charged to your credit card through our scheduling system Wellness Living
Class Pass (Punch Card) Holders: You will lose the credit for that class and a $5 fee will be applied to your account
Groupon/Voucher: You will lose the credit for that class and a $10 fee will be applied to your account

Private Party Deposit & Cancellation Policy:

Please note to confirm bookings for parties a non-refundable deposit of $100 is required. However, we understand things may arise from time to time, as such if your party needs to reschedule we require 5 days written notice to info@redefine-fit.com prior to the scheduled party date. A cancellation within 5 days of your scheduled party date will result in the forfeit of using the deposit credit towards your party.