Cancellation Policy

As our studio grows we are still committed to ensuring class sizes are the most conducive for your learning; and so we WILL NEVER OVERBOOK a class. However to be fair to others within the studio looking to take the class if you late cancel or do not show up for a class a spot was unfortunately taken away from someone else.

LATE CANCEL:
If you cancel LESS than 7 hours of the start of your scheduled class the following late cancellation fee will be applied:

Members & Class Pass (Punch Card) Holders: $5 will be charged to your credit card on Mindbody OR a $5 fee will be collected at your next class if no credit card is on file.
GROUPON/VOUCHER: You will lose the credit for that class

NO SHOW:
If you do not show up for a class. Please note: cancellations need to be made through the Mindbody App/Website.

Members: $10 will be charged to your credit card on Mindbody OR a $10 fee will be collected at your next class if no credit card is on file.
Class Pass (Punch Card) Holders: You will lose the credit for that class
Groupon/Voucher: You will lose the credit for that class and a $5 fee will be collected at your next class if no credit card is on file for Mindbody.

Private Party Deposit & Cancellation Policy:

Please note to confirm bookings for parties a non-refundable deposit of $100 is required. However, we understand things may arise from time to time, as such if your party needs to reschedule we require 5 days written notice to info@redefine-fit.com prior to the scheduled party date. A cancellation within 5 days of your scheduled party date will result in the forfeit of using the deposit credit towards your party.